Company Profile & Brand Story

JUPITER GLOBAL was founded in Hong Kong in 2015, with Shenzhen as its core operational hub. Rooted in three major trading markets—the United States, Southeast Asia and Europe—the company specializes in building a closed-loop full-spectrum cross-border logistics system covering ocean first-mile shipping, professional customs clearance, last-mile delivery and overseas warehousing, emerging as a vital logistics backbone linking China to the rest of the world.
The brand name "Jupiter" embodies our founding mission. As the largest planet in the Solar System with immense gravitational pull, Jupiter symbolizes our capacity to integrate global shipping, customs clearance and warehousing resources. Its orbiting satellite system inspires our multi-node interconnected cross-border service network. Beyond that, the name carries our sincere commitment to delivering smooth, secure and efficient logistics experiences for all clients. Leveraging the dual strengths of Hong Kong’s international shipping hub and Shenzhen’s industrial cluster, the brand has anchored its core positioning of "empowering cross-border trade via full supply chain capabilities" since establishment.
Over the years, JUPITER GLOBAL has continuously reinforced three core competencies:
Ocean Shipping: We maintain deep partnerships with major global carriers to secure stable shipping space for major ports on the US West & East Coasts, Europe and core Southeast Asian terminals. Our FBA LCL solutions effectively cut logistics costs for small and medium-sized merchants.
Customs Clearance: Our in-house specialist team maintains full expertise in US FDA regulations, EU VAT rules and customs policies across Southeast Asian nations. We operate self-owned local customs brokerage offices in the US and offer Postponed VAT Accounting clearance solutions for Europe, efficiently resolving major cross-border customs clearance pain points.
Warehousing: We operate modern overseas warehouses in key regions across the three target markets, equipped with WMS (Warehouse Management System) for real-time inventory monitoring, fast order fulfillment and streamlined returns & exchanges, enabling truly seamless door-to-door delivery.
From stepping in urgently to resolve a US customs clearance crisis for cross-border e-commerce clients and saving them millions in potential losses, to evolving into a long-term strategic supply chain partner for numerous foreign trade enterprises and brand owners, JUPITER GLOBAL consistently upholds our philosophy: Customer-centric, compliance-based, and technology-driven. We tailor customized logistics solutions to match diverse client demands.
Today, JUPITER GLOBAL has grown into a benchmark brand within the cross-border logistics sector, with a service network covering all major global trade lanes. Moving forward, guided by our mission "Shine Across the Globe, Streamline Global Logistics", we will keep upgrading our service capabilities to build a more efficient and reliable logistics bridge that supports Chinese enterprises going global and international goods entering China, facilitating interconnected global trade.

Brand Milestones

Charting a Full Global Logistics Closed Loop Through Time

Core Advantages

Four-Dimensional Driving Force, Resetting New Benchmarks for Cross-Border Logistics

image18.png Specialization:Decades of industry expertise, customized solutions to resolve operational pain points

The core team members all boast over 10 years of hands-on experience in ocean freight and overseas warehousing. Drawing on profound industry insights and accumulated global resources, we have built a fully self-operated full-link system covering self-owned ocean first-mile shipping, in-house truck fleets and proprietary customs clearance teams, fundamentally guaranteeing full control over our services.

Supported by a self-operated team of more than 50 overseas Chinese professionals, we deliver round-the-clock seamless cross-timezone support. Whether clients face sudden changes in customs clearance policies, urgent restocking demands or abnormal shipment issues, they can enjoy instant communication and efficient tailored solutions at all times.

image9.png Globalization:Prioritizing Infrastructure to Build a Dense Global Service Network

Centered on the self-built and self-operated model, JUPITER GLOBAL has established a three-dimensional service network covering China and major developed economies in North America and Europe. Domestically, backed by Hong Kong’s international shipping hub and Shenzhen’s operational core, we streamline front-end procedures including cargo consolidation at origin ports and space booking. Overseas, we deploy modern warehousing and distribution facilities across key North American locations such as Los Angeles and New Jersey, as well as major European cities, forming a closed-loop infrastructure system featuring origin shipment from China, overseas sorting and last-mile delivery.

Whether transporting goods from Chinese factories to North American consumers or handling European warehousing-distribution and Southeast Asian transshipment, our global operational network and infrastructure enable full visibility and consistent transit efficiency for intercontinental shipments. We deliver seamless door-to-door services for clients and break down geographical barriers in cross-border trade.

image52.png Digitalization:Technology Empowerment to Build an Intelligent Logistics Ecosystem

Supported by a robust digital middle office and core algorithms, JUPITER GLOBAL keeps optimizing data touchpoints across the entire logistics workflow, building an intelligent digital logistics system covering first-mile transportation, customs declaration, warehouse management and last-mile delivery.

Powered by the WMS intelligent warehouse management system, we realize real-time inventory monitoring, automated order sorting and optimized shelf allocation, boosting warehouse operation efficiency by over 40%. With the logistics track visualization platform, clients can track shipment status in real time via mobile phones and PCs, achieving full-process transparency and traceability.
Meanwhile, the digital middle office breaks down data silos between all links. Algorithms optimize LCL consolidation, shipping route selection and warehousing & delivery routes to realize precise resource matching. We also launch digital tools including self-service order placement, online account reconciliation and intelligent early warning systems, greatly cutting manual communication costs and enabling data-backed logistics decisions and higher operational efficiency.

LOGO2(1).png Brand Building:Accumulated Reputation, Serving Over a Thousand Well-Known Merchants

Boasting reliable service quality and core competitive strengths, Jupiter Global has established itself as a well-regarded brand in cross-border logistics. To date, we have delivered digital supply chain logistics solutions centered on overseas warehouses for over 1,000 reputable marketplace sellers. Our clientele comprises merchants operating on leading global e-commerce platforms including Amazon, eBay, Walmart, Wayfair, Home Depot and Lowe’s, as well as numerous offline physical retail brands, covering sectors such as home goods, 3C electronics, outdoor gear and home appliances.

The long-standing trust of thousands of clients is not merely recognition of our service proficiency, but also the driving force behind our continuous brand advancement. By closely aligning with client requirements and iterating our solutions persistently, Jupiter Global has evolved from a logistics service provider into a strategic cross-border supply chain partner, supporting more merchants to realize efficient order fulfillment and business expansion across global markets.

Specialization underpins our service fundamentals, globalization broadens our service coverage, digitalization elevates operational efficiency, and brand building fosters market credibility. These four core advantages operate in tandem to keep Jupiter Global a front-runner in the cross-border logistics sector, infusing steady and efficient "Jupiter Power" to boost interconnected global trade.

Corporate Honors

"Accolades recognize our past achievements and represent our commitment to the future.
We will consistently deliver high-standard services to live up to every trust placed in us."

Member Unit of Shenzhen Cross-border E-commerce Association

Member Unit of Hangzhou Cross-border E-commerce Association

Member Unit of Shenzhen International Freight Forwarders Association

Member Unit of Shunde District Cross-border E-commerce Chamber of Commerce, Foshan City

AAA Credit Enterprise

ISO9001 Quality Management System Certification

Credit Rating Certificate

Brand Advantages

Senior Professional Team

Our core team boasts over 10 years of experience in ocean freight and overseas warehousing. We operate self-owned first-mile shipping resources, proprietary truck fleets and an in-house professional customs clearance team. Supported by more than 50 self-managed overseas Chinese staff, we deliver round-the-clock cross-timezone support. Well-versed in logistics regulations and customs policies of the US, Europe and Southeast Asian countries, our team delivers solid and reliable professional services.

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Full-Link Closed-Loop Service

We specialize in dedicated logistics lines to the US, Southeast Asia and Europe, delivering closed-loop operations covering ocean first-mile shipment, standard customs clearance, last-mile delivery and overseas warehouse consignment. We provide one-stop door-to-door delivery with full independent control over all procedures. No multi-layer subcontracting ensures stable transit time and lower operational risks.

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Global Self-Operated Network

We have built self-owned operation outlets and warehousing & distribution infrastructure covering China and core developed economies in North America and Europe. Supported by dual hubs of Hong Kong Headquarters and Shenzhen Operation Center, with multiple overseas warehouses and full-range sorting capabilities, we operate an extensive, well-connected global logistics corridor system.

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Digital Intelligent Logistics

We build a robust digital middle office and intelligent algorithm system to connect data nodes throughout the entire logistics process. Equipped with an intelligent WMS Warehouse Management System, we realize visualized cargo tracking, intelligent inventory control, and optimized shipping routes & LCL consolidation, cutting costs and boosting efficiency through technology.

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Compliant Customs Clearance Guarantee

We maintain in-depth expertise in customs regulations of various countries and operate an in-house professional customs clearance team. We adopt formal and compliant declaration channels, supporting European duty deferral clearance and standard compliant clearance for the United States. This effectively avoids risks such as cargo detention, port detention and fines, ensuring smooth transit of all shipments.

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Customized Solutions

We tailor integrated import and export supply chain plans covering transportation, customs clearance, overseas warehousing and return & exchange services based on enterprises’ business models, product categories and shipment volumes. The solutions precisely meet the personalized demands of foreign trade enterprises and cross-border e-commerce merchants, effectively helping clients cut logistics costs and improve order fulfillment efficiency.

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Endorsement by Top-tier Clients

We have provided digital logistics and supply chain services supported by overseas warehouses for over 1,000 merchants across global online and offline retail platforms including Amazon, eBay, Walmart, Wayfair, HomeDepot and Lowe’s, boasting abundant industry experience and an outstanding market reputation.

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